Binai Singh
Cluster Manager | Financial Services Leader | Technology & Operations Expert
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Professional Summary
A dynamic and results-driven professional with a proven track record of achieving organizational targets while fostering personal and team growth. With extensive experience spanning financial services, technology support, and operations management, I bring a unique blend of technical expertise and leadership capabilities to every challenge.
My career philosophy centers on building success through hard work, adaptability, and maintaining a positive approach to every task. I thrive under pressure, excel in diverse environments, and believe that every challenge presents an opportunity to prove my worthiness and contribute to organizational development.
Known for impressive work ethics, strong communication skills, and unwavering reliability, I approach my duties and responsibilities with consciousness and enthusiasm. My journey reflects a commitment to continuous learning, resilience, and the belief that persistence always bears fruit.
Core Strengths
  • Strategic Leadership
  • Operations Management
  • Technical Expertise
  • Team Development
  • Problem Solving
  • Client Relations
Career Milestone: Cluster Manager Promotion
Achievement
Promoted to Cluster Manager for Godda Cluster at Spandana Sphoorty Financial Limited in January 2025
Vision
Leading with integrity, fostering collaboration, and driving positive outcomes for communities we serve
Impact
Managing Godda and Hansdiha Clusters with commitment to organizational growth and team success
This milestone represents not just personal achievement but a testament to the support and trust placed in me by colleagues and leadership. It is with immense pride and gratitude that I embrace this new role, ready to take on responsibilities with determination and enthusiasm. The journey ahead is both challenging and inspiring, and I am eager to contribute to the continued success of Spandana Sphoorty Financial Limited.
This promotion serves as a powerful reminder that persistence, learning, and resilience always bear fruit. I am deeply grateful for this opportunity and look forward to leading my team toward new heights of excellence and achievement.
Professional Experience at Spandana Sphoorty Financial Limited
1
January 2025 - Present
Cluster Manager
Leading Godda Cluster and Hansdiha Cluster operations with strategic vision and commitment to excellence. Driving team performance, fostering collaboration, and ensuring positive outcomes for the organization and communities served.
2
June 2018 - December 2024
Branch Manager
Successfully managed branch operations in Hyderabad Area for over 6 years. Demonstrated exceptional leadership, operational efficiency, and commitment to organizational goals, which led to promotion to Cluster Manager role.
My tenure at Spandana Sphoorty Financial Limited spans over 7 years and 6 months, during which I have consistently demonstrated dedication, hard work, and the ability to drive results. This journey has been marked by continuous growth, learning opportunities, and the privilege of working with exceptional colleagues and leadership.
The progression from Branch Manager to Cluster Manager reflects not only personal achievement but also the organization's confidence in my abilities to lead larger teams and manage more complex operations. I remain committed to upholding the values and mission of Spandana Sphoorty Financial Limited while contributing to its continued success.
Technology & Operations Expertise
Hardware Support
Expert in computer system repair, specializing in desktop systems. Comprehensive knowledge of hardware troubleshooting and maintenance across various platforms and configurations.
Network Administration
Proficient in LAN network installation and setup for 15+ PCs, with partial WAN network experience. Skilled in maintaining network infrastructure and database management.
System Management
Experienced with Active Directory Structure, DOMAIN, DNS, and DHCP installations. Capable of managing complex server environments and enterprise-level systems.
Operating Systems
Extensive experience with Windows 97, 98, XP, Vista, 7, 8, and partial Linux knowledge. Complete solutions for software installations and system configurations.
Technical Solutions
Complete knowledge of Microsoft Office package. Comprehensive solutions for networking and hardware problems with 5+ years of hands-on experience.
Production Support
Managed airline ticketing servers virtually at Optiontown. Provided technical support for domestic inbound processes and maintained critical business systems.
Diverse Professional Background
Optiontown
Production Support Analyst
December 2014 - September 2016 (1 year 10 months)
Managed all leading airlines ticketing servers virtually in Pitampura, New Delhi. Ensured seamless operations and maintained high system availability for critical airline booking platforms.
EASA - European Aviation Safety Agency
System Administrator
December 2014 - January 2016 (1 year 2 months)
Maintained LAN networking and database infrastructure in New Delhi Area. Ensured network reliability and data integrity for aviation safety operations.
Orissa Doot Pvt Ltd.
Technical Support Officer
November 2011 - March 2014 (2 years 5 months)
Worked as Technical Support Officer in Inbound Process (Domestic) at Bhubaneshwar. Provided comprehensive technical assistance and maintained customer satisfaction.
Previous Technical Roles
  • Hardware & Networking Technical Assistant at HP (Baneshwari Enterprises)
  • Hardware and Technical Head at Origin Info Media Pvt. Ltd.
  • Hardware and Network Lab Assistant at C-Net, Koelnagar, Rourkela
Educational Foundation
ICSE - M.G.M. English School
Commerce stream (1999-2006). Built strong foundational knowledge in business and commerce principles during formative years.
ISC - M.G.M. English School
Commerce stream (2006-2008). Advanced studies in commerce, preparing for higher education in business and finance.
B.Com - Sambalpur University
Bachelor of Commerce (2008-2011). Comprehensive undergraduate education in commerce, accounting, and business fundamentals.
MBA - AIMA
Master of Business Administration from All India Management Association (September 2016 - May 2018). Specialized in Banking, Corporate, Finance, and Securities Law.
PGDM - Indian Institute of Business Management
Post Graduate Diploma in Management, International Finance (2016-2018). Advanced management education with focus on global financial markets.
My educational journey reflects a commitment to continuous learning and professional development. From foundational commerce education to advanced management degrees, each step has equipped me with the knowledge and skills necessary to excel in today's dynamic business environment. The combination of technical certifications and business management education provides a unique perspective that bridges technology and leadership.
Skills & Competencies
Support & Analysis
  • Production Support Analysis
  • Technical Troubleshooting
  • System Administration
  • Customer Service Excellence
Operations Management
  • Branch Banking Operations
  • Production Administration
  • Cluster Management
  • Process Optimization
Technical Expertise
  • Network Administration
  • Hardware & Software Support
  • System Engineering
  • Database Management
Language Proficiency
English
Professional working proficiency
Hindi
Native fluency
Bhojpuri
Native fluency
Oriya
Professional proficiency
Certifications

System Engineer Certification
Validated expertise in system engineering, network administration, and technical support operations.
Professional Philosophy & Values
"To achieve the target that comes on the way of my life. Build my career in any field of the organization, to work which will help the organization develop and also towards my success."
Work Ethics
A well-organized and efficient professional who thrives under pressure in any environment. Impressive work ethics combined with strong communication skills ensure reliable and consistent performance.
Positive Approach
Maintaining a positive approach to all tasks with enthusiasm. Believing in achievement while facing every challenge as an opportunity to prove worthiness and contribute to organizational success.
Responsibility
Conscious of duties and responsibilities with unwavering commitment. Approaching every role with integrity, dedication, and a vision to drive positive outcomes.
My professional journey is guided by core values of persistence, learning, and resilience. I believe that hard work, adaptability, and maintaining a positive mindset are the keys to overcoming any challenge. Every opportunity is approached with enthusiasm and determination, viewing obstacles as chances to grow and demonstrate capability.
Success, in my view, is not just about personal achievement but about contributing to organizational development and creating value for all stakeholders. This philosophy has guided me through diverse roles across technology, operations, and financial services, enabling me to make meaningful contributions wherever I serve.
Let's Connect
I'm always open to discussing new opportunities, collaborations, and ways to create value for organizations and communities. Whether you're interested in my leadership experience in financial services, technical expertise, or operations management capabilities, I'd love to hear from you.
With a proven track record spanning over a decade across multiple industries and roles, I bring a unique combination of technical knowledge, operational excellence, and strategic leadership to every engagement.
Let's explore how we can work together to achieve remarkable results and drive meaningful impact.
Contact Information
Location:
Danapur, Patna, Bihar
Mumbai, Maharashtra, India
Phone:
+919472641134
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